Return to Help Index| International Shipping | |
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| Do you ship to my country? | |
| Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. | |
| What are my payment choices? | |
| During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. | |
| When will my order ship and what are my shipping charges? | |
| Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page. We will ship your order within 1-2 buisness days after we receive payment from you. | |
| What is the return policy? | |
Returns LACTOGLUTENZYME.COM guarantees that you must be 100% satisfied with your purchase, or we'll refund the total cost of the product(s) purchased within the last 12 months. Items received beyond the eligibility date will be discarded and credit will not be issued. Please note: all returns valued at $500 or more will be subject to a 20% restocking fee. Returns may be refused on an individual basis due to repeat patterns indicative of abuse. If you are not satisfied with your product(s) purchased within the last 12 months for any reason, simply return the unused portion along with a detailed explanation of the reason(s) for your return to the address below. To easily begin the return process, create a return address label. Customer Care Credit card orders will be refunded by the card used for your most recent purchase of each specific item. Check and money order purchases will be refunded by check. If you have questions about our returns or about a specific return, email us at [email protected], |
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